Privacy Policy

Premium Trip Ltd, a company registered in England and Wales under number 17237318, with registered office at 128 City Road, London EC1V 2NX, United Kingdom. We are the data controller for the personal data we collect through this website and during the provision of our services.

Identity data (name, title). Contact data (email, phone, address). Travel data (destinations, dates, passport details where required for bookings). Payment data (handled exclusively by our third-party processors, never stored on our servers). Correspondence and consultation notes. Technical data (IP address, browser, device, captured only in aggregate).

Through the contact form, through email and telephone correspondence, and through documents you share with us during a booking process.

Performance of a contract for our travel concierge services. Legitimate interest in operating and improving our service. Compliance with legal and regulatory obligations. Consent where applicable for marketing communications.

Hotels, airlines, transport operators, ground operators, visa processing partners, and other suppliers strictly to the extent necessary to deliver the trip you have asked us to arrange. Professional advisers (accountants, lawyers) under confidentiality. Government and law enforcement bodies where required by law.

Some of our suppliers are located outside the UK and the EEA. Transfers are made on the basis of adequacy decisions or, where these do not apply, Standard Contractual Clauses.

Active client data for the duration of the engagement plus 6 years for accounting and regulatory reasons. Marketing preferences until you withdraw consent. Contact form enquiries that do not lead to a booking are deleted after 24 months.

Right of access, rectification, erasure, restriction, portability, objection, and to withdraw consent. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk).

This site uses only strictly necessary cookies for form security. No analytics or marketing cookies are loaded without prior consent. If a cookie banner is added later, it will comply with PECR.

Encrypted transit (HTTPS), restricted internal access, and vendor due diligence on all suppliers handling personal data.

Our services are intended for adults aged 18 and over.

Changes are posted on this page with a revised effective date.

To exercise any of your rights, contact us at premiumtripagency@gmail.com or by post at the registered office above.